Incidents | MatchiFi Incidents reported on status page for MatchiFi https://status.getmatchifi.com/ https://d1lppblt9t2x15.cloudfront.net/logos/be4ef0b398ee8b289fe294f7574c61a3.png Incidents | MatchiFi https://status.getmatchifi.com/ en Database maintenance https://status.getmatchifi.com/incident/537609 Fri, 04 Apr 2025 02:00:34 -0000 https://status.getmatchifi.com/incident/537609#32d0d76edda9e383b02e5191897ca2032cd9a4956a7965d432265077ad631a70 We’ll be performing scheduled maintenance this Thursday night to improve performance and reliability across our platform. During this time, the app will be temporarily unavailable for about two hours. We appreciate your patience and understanding. Everything will be back up and running shortly! Experian services unavailable https://status.getmatchifi.com/incident/452115 Mon, 28 Oct 2024 19:01:00 -0000 https://status.getmatchifi.com/incident/452115#fd5390bf58ce7a3843fe99f57e8aaff2ec64c7fce65035568506e06d58e53620 We had a quick 3-minute outage in production where prequalification services didn’t work due to untimely updates to Experian keys. The root issue was that updated credentials weren’t deployed immediately, causing temporary authentication errors. We’ve now updated our deployment process to handle breaking changes like this during scheduled after-hours maintenance to avoid future hiccups. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward. Database issue https://status.getmatchifi.com/incident/445801 Wed, 16 Oct 2024 20:15:00 -0000 https://status.getmatchifi.com/incident/445801#7e8f8de1e089271ea3d67105fa204fb10d13ef4a148c09982c6ba547e2743f08 A recent deployment to production encountered an issue where database changes were not fully applied due to a new step in our database providers deployment process that was not yet part of our standard procedure. This caused some application processes to be affected and may have led to missed updates from lender webhooks, impacting data synchronization with our platform. We have since updated our deployment process to include this step and are working to automate it in our CI pipeline to prevent future occurrences. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward. Database upgrades https://status.getmatchifi.com/incident/191526 Sun, 02 Apr 2023 08:00:00 -0000 https://status.getmatchifi.com/incident/191526#a729854c3b33d6b865e873551f7f94ae6047125b54aa13e52eca469498f853f2 We'll take the site down for a couple hours to do some upgrades to our database. Launching NEW AppTracker https://status.getmatchifi.com/incident/138024 Fri, 02 Dec 2022 03:00:00 -0000 https://status.getmatchifi.com/incident/138024#2ccce72f09f08cac4ff491e6acea67bb5754d157b6ab7c833c58d00bdf477536 Maintenance completed Launching NEW AppTracker https://status.getmatchifi.com/incident/138024 Wed, 30 Nov 2022 21:55:00 -0000 https://status.getmatchifi.com/incident/138024#af38ae3814cbdef2c0ce977d61ff65023348f31752d4fdd44cf5c572b6fbd806 We are releasing a new version of AppTracker.