Incidents | MatchiFi Incidents reported on status page for MatchiFi https://status.getmatchifi.com/ https://d1lppblt9t2x15.cloudfront.net/logos/be4ef0b398ee8b289fe294f7574c61a3.png Incidents | MatchiFi https://status.getmatchifi.com/ en Prequalification Form recovered https://status.getmatchifi.com/ Mon, 04 May 2026 14:21:39 +0000 https://status.getmatchifi.com/#5afd1fc00184884f0af964a9ececeb5cd20952881acf35fc8972041eac8c04ab Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Mon, 04 May 2026 08:55:19 +0000 https://status.getmatchifi.com/#5afd1fc00184884f0af964a9ececeb5cd20952881acf35fc8972041eac8c04ab Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Mon, 04 May 2026 08:51:36 +0000 https://status.getmatchifi.com/#a8b04554738ea3525dce6d2b3461a0d6244a88bae190d7f0892fb50d372d3ab4 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Mon, 04 May 2026 08:34:26 +0000 https://status.getmatchifi.com/#a8b04554738ea3525dce6d2b3461a0d6244a88bae190d7f0892fb50d372d3ab4 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Mon, 04 May 2026 07:09:57 +0000 https://status.getmatchifi.com/#1ce3880b20207e37a0e50e487becdbe787d8a66534f9a94891c7249c69c00fa6 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Mon, 04 May 2026 06:55:11 +0000 https://status.getmatchifi.com/#1ce3880b20207e37a0e50e487becdbe787d8a66534f9a94891c7249c69c00fa6 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Mon, 04 May 2026 05:36:55 +0000 https://status.getmatchifi.com/#deddffa207bb270c2e327d6a0a98d0c9d3c0a48f900180ebd15d2051819292d2 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Mon, 04 May 2026 05:27:59 +0000 https://status.getmatchifi.com/#deddffa207bb270c2e327d6a0a98d0c9d3c0a48f900180ebd15d2051819292d2 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Sat, 02 May 2026 21:33:40 +0000 https://status.getmatchifi.com/#a67749d7012b76436a0fb33c8cbd98a762124d9bbe96ac6d953f46d0882d19f8 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Sat, 02 May 2026 21:16:07 +0000 https://status.getmatchifi.com/#a67749d7012b76436a0fb33c8cbd98a762124d9bbe96ac6d953f46d0882d19f8 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Sat, 25 Apr 2026 02:57:47 +0000 https://status.getmatchifi.com/#58cd11ddfab35d87bdf03be34097b4947581255168146fb040863aafba44a374 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Sat, 25 Apr 2026 02:46:20 +0000 https://status.getmatchifi.com/#58cd11ddfab35d87bdf03be34097b4947581255168146fb040863aafba44a374 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Sun, 19 Apr 2026 05:27:40 +0000 https://status.getmatchifi.com/#14dfc178f9ff5e8bb7677430e22de0f1c9c6ef0fbfe3526c1891c3accfe70953 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Sun, 19 Apr 2026 05:06:41 +0000 https://status.getmatchifi.com/#14dfc178f9ff5e8bb7677430e22de0f1c9c6ef0fbfe3526c1891c3accfe70953 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Tue, 14 Apr 2026 11:51:33 +0000 https://status.getmatchifi.com/#d47eb5c151d3e0cdbd2202dd0e3697fd01bd07c217d4c6bc5eafc11d832884ac Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Tue, 14 Apr 2026 11:42:52 +0000 https://status.getmatchifi.com/#d47eb5c151d3e0cdbd2202dd0e3697fd01bd07c217d4c6bc5eafc11d832884ac Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Sat, 11 Apr 2026 05:39:36 +0000 https://status.getmatchifi.com/#68dd2f5d6b9649c03e26155c7c5c70d21e338e04a5eaedcaea36110787d524db Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Sat, 11 Apr 2026 05:12:46 +0000 https://status.getmatchifi.com/#68dd2f5d6b9649c03e26155c7c5c70d21e338e04a5eaedcaea36110787d524db Prequalification Form went down Staging recovered https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:31:30 +0000 https://status.getmatchifi.com/#b4512710c8aae4335d969526e21edfab92ebc75a912784bf1240ffdddc6d394a Staging recovered Production API recovered https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:31:25 +0000 https://status.getmatchifi.com/#cf15bbf4f07977aad64dab12accaccc4e2ef05f8b1e4c992c0957f184568d0ff Production API recovered Staging recovered https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:31:22 +0000 https://status.getmatchifi.com/#bea9c86b42b012c1bdb0e6a62f611cf097ad2fec7bd28bcde9813e922d33f966 Staging recovered Production API went down https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:21:50 +0000 https://status.getmatchifi.com/#cf15bbf4f07977aad64dab12accaccc4e2ef05f8b1e4c992c0957f184568d0ff Production API went down Staging went down https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:21:28 +0000 https://status.getmatchifi.com/#b4512710c8aae4335d969526e21edfab92ebc75a912784bf1240ffdddc6d394a Staging went down Staging went down https://status.getmatchifi.com/ Wed, 08 Apr 2026 21:21:23 +0000 https://status.getmatchifi.com/#bea9c86b42b012c1bdb0e6a62f611cf097ad2fec7bd28bcde9813e922d33f966 Staging went down Prequalification Form recovered https://status.getmatchifi.com/ Tue, 07 Apr 2026 11:33:29 +0000 https://status.getmatchifi.com/#8c398a2cd8b3de8ad5ab93ac42a3e6b7a6307cc3a45cc8467546faea8d9f788e Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Tue, 07 Apr 2026 10:12:55 +0000 https://status.getmatchifi.com/#8c398a2cd8b3de8ad5ab93ac42a3e6b7a6307cc3a45cc8467546faea8d9f788e Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Tue, 07 Apr 2026 09:09:33 +0000 https://status.getmatchifi.com/#f26ec1fae406b1ee37660fbdeff337368b64e621007a95282c5bd1fde6b29918 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Tue, 07 Apr 2026 08:49:40 +0000 https://status.getmatchifi.com/#f26ec1fae406b1ee37660fbdeff337368b64e621007a95282c5bd1fde6b29918 Prequalification Form went down Prequalification Form recovered https://status.getmatchifi.com/ Tue, 07 Apr 2026 07:45:39 +0000 https://status.getmatchifi.com/#81809c0d7d9cbf8f13b9ad134d351c0519b6f372e103fa11431d63f9b7157572 Prequalification Form recovered Prequalification Form went down https://status.getmatchifi.com/ Tue, 07 Apr 2026 07:36:48 +0000 https://status.getmatchifi.com/#81809c0d7d9cbf8f13b9ad134d351c0519b6f372e103fa11431d63f9b7157572 Prequalification Form went down Production API recovered https://status.getmatchifi.com/ Mon, 09 Mar 2026 22:03:56 +0000 https://status.getmatchifi.com/#e14dbf5d0daa62ee588711e0cb745172b641f33393404f25d2f175e3acd2a426 Production API recovered Staging recovered https://status.getmatchifi.com/ Mon, 09 Mar 2026 22:03:34 +0000 https://status.getmatchifi.com/#6a36733f88036fd141744d68b15f60189d175bc76590908a570e0ffebaf24031 Staging recovered Staging recovered https://status.getmatchifi.com/ Mon, 09 Mar 2026 22:03:29 +0000 https://status.getmatchifi.com/#fb3136162916c3a35064dca531f8dd4643122aef1077c04cf55fef53bd6098f6 Staging recovered Production API went down https://status.getmatchifi.com/ Mon, 09 Mar 2026 21:57:54 +0000 https://status.getmatchifi.com/#e14dbf5d0daa62ee588711e0cb745172b641f33393404f25d2f175e3acd2a426 Production API went down Staging went down https://status.getmatchifi.com/ Mon, 09 Mar 2026 21:57:32 +0000 https://status.getmatchifi.com/#6a36733f88036fd141744d68b15f60189d175bc76590908a570e0ffebaf24031 Staging went down Staging went down https://status.getmatchifi.com/ Mon, 09 Mar 2026 21:57:23 +0000 https://status.getmatchifi.com/#fb3136162916c3a35064dca531f8dd4643122aef1077c04cf55fef53bd6098f6 Staging went down Staging recovered https://status.getmatchifi.com/ Thu, 05 Mar 2026 01:18:25 +0000 https://status.getmatchifi.com/#79b03db87be7a6084ee767c5c1683392de30dae124328b88bc98237c19081175 Staging recovered Production API recovered https://status.getmatchifi.com/ Thu, 05 Mar 2026 01:18:08 +0000 https://status.getmatchifi.com/#937e0dcf2204883db7e1dc6bc313ba7ea79a28a4d3f774de9c334dacd4c6accf Production API recovered Production API went down https://status.getmatchifi.com/ Thu, 05 Mar 2026 01:17:03 +0000 https://status.getmatchifi.com/#937e0dcf2204883db7e1dc6bc313ba7ea79a28a4d3f774de9c334dacd4c6accf Production API went down Staging went down https://status.getmatchifi.com/ Thu, 05 Mar 2026 01:17:00 +0000 https://status.getmatchifi.com/#79b03db87be7a6084ee767c5c1683392de30dae124328b88bc98237c19081175 Staging went down Database maintenance https://status.getmatchifi.com/incident/537609 Fri, 04 Apr 2025 02:00:34 -0000 https://status.getmatchifi.com/incident/537609#32d0d76edda9e383b02e5191897ca2032cd9a4956a7965d432265077ad631a70 We’ll be performing scheduled maintenance this Thursday night to improve performance and reliability across our platform. During this time, the app will be temporarily unavailable for about two hours. We appreciate your patience and understanding. Everything will be back up and running shortly! Experian services unavailable https://status.getmatchifi.com/incident/452115 Mon, 28 Oct 2024 19:01:00 -0000 https://status.getmatchifi.com/incident/452115#fd5390bf58ce7a3843fe99f57e8aaff2ec64c7fce65035568506e06d58e53620 We had a quick 3-minute outage in production where prequalification services didn’t work due to untimely updates to Experian keys. The root issue was that updated credentials weren’t deployed immediately, causing temporary authentication errors. We’ve now updated our deployment process to handle breaking changes like this during scheduled after-hours maintenance to avoid future hiccups. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward. Database issue https://status.getmatchifi.com/incident/445801 Wed, 16 Oct 2024 20:15:00 -0000 https://status.getmatchifi.com/incident/445801#7e8f8de1e089271ea3d67105fa204fb10d13ef4a148c09982c6ba547e2743f08 A recent deployment to production encountered an issue where database changes were not fully applied due to a new step in our database providers deployment process that was not yet part of our standard procedure. This caused some application processes to be affected and may have led to missed updates from lender webhooks, impacting data synchronization with our platform. We have since updated our deployment process to include this step and are working to automate it in our CI pipeline to prevent future occurrences. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward. Database upgrades https://status.getmatchifi.com/incident/191526 Sun, 02 Apr 2023 08:00:00 -0000 https://status.getmatchifi.com/incident/191526#a729854c3b33d6b865e873551f7f94ae6047125b54aa13e52eca469498f853f2 We'll take the site down for a couple hours to do some upgrades to our database. Launching NEW AppTracker https://status.getmatchifi.com/incident/138024 Fri, 02 Dec 2022 03:00:00 -0000 https://status.getmatchifi.com/incident/138024#2ccce72f09f08cac4ff491e6acea67bb5754d157b6ab7c833c58d00bdf477536 Maintenance completed Launching NEW AppTracker https://status.getmatchifi.com/incident/138024 Wed, 30 Nov 2022 21:55:00 -0000 https://status.getmatchifi.com/incident/138024#af38ae3814cbdef2c0ce977d61ff65023348f31752d4fdd44cf5c572b6fbd806 We are releasing a new version of AppTracker.